We're Here to Help

At VBIPS SAFEKIDZ, we believe that open communication is the cornerstone of trust. We are dedicated to providing excellent customer support and are here to assist you with any questions or concerns you may have.

Whether you are a potential customer wanting to learn more about our product, a current user needing technical assistance, or a business partner interested in collaboration, our team is ready to connect with you.

Our motto, "kids safety via GPS ID card," extends to every aspect of our business, including our commitment to your satisfaction and security. We aim to respond to all inquiries within 24 hours.

24/7 Support

Get in Touch

Send us a message and we'll get back to you within 24 hours

Contact Information

Multiple ways to reach us

Email Support

General Inquiries: info@vbips.com

Technical Support: support@vbips.com

Sales: sales@vbips.com

We respond to all emails within 24 hours

Phone Support

Customer Service: +91 87665 00822

Technical Support: +91 87665 00822

Business Hours: 9:00 AM - 6:00 PM IST

Monday to Friday

Office Address

VBIPS SAFEKIDZ PRIVATE LIMITED

H-12, ABHISHEK BUNGALOW, DHOTIWALA CT. NEAR D-MART,
Amravati, Amravati, Amravati - 444601, Maharashtra

Support Hours

Customer Service: 9:00 AM - 6:00 PM IST

Technical Support: 24/7 Emergency Support

Business Days: Monday to Friday

Frequently Asked Questions

Quick answers to common questions

Common Questions

How does the GPS tracking work?

The device uses 4G GPS technology to provide real-time location updates. It automatically switches to LBS (Location-Based Service) when GPS signals are weak.

What is the battery life?

The device provides less than 12 hours of battery life on a single charge with fast-charging capabilities.

Is the device waterproof?

The device is designed to be durable and anti-shock, making it suitable for a child's active lifestyle, though it's not fully waterproof.

Need More Help?

How We Can Help

Different types of support we provide

Product Inquiries

Questions about features, specifications, pricing, and availability. Our sales team is ready to help you choose the right solution for your family.

Technical Support

Setup assistance, troubleshooting, app configuration, and technical issues. Our technical team provides comprehensive support for all device-related questions.

Partnership Opportunities

Interested in becoming a distributor, retailer, or business partner? We welcome collaboration opportunities to expand child safety solutions.

Feedback & Suggestions

We value your feedback and suggestions for improving our products and services. Your input helps us create better solutions for child safety.